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Editing Email (Online Version) After Sending

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Editing Email (Online Version) After Sending

I launched an email and it was already delivered.

After we found a mistake and want to fix for the online version (seen when clicking on the link).

I haven't found a way to do this - is it possible?

Thanks.

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Re: Editing Email (Online Version) After Sending

Have you tried creating a draft without unapproving the email?

The online version is generated using the Email ID. If you edit the email and approve it this should show the newer version in the 'View Online' link.

You don't need to unapprove an email to create a draft and approve that draft.

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4 REPLIES 4
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Re: Editing Email (Online Version) After Sending

Hi Eitan,

Simply approving the email after the changes were made didn't work?

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Level 4

Re: Editing Email (Online Version) After Sending

Hi Stijn,

In my question the email is already delivered.

I can't unapprove the email to edit it because once the email is sent, Marketo does not allow me to disconnect it from the program. (Typically an email that is linked to a program can't be unapproved until it is unlinked).

Highlighted

Re: Editing Email (Online Version) After Sending

Have you tried creating a draft without unapproving the email?

The online version is generated using the Email ID. If you edit the email and approve it this should show the newer version in the 'View Online' link.

You don't need to unapprove an email to create a draft and approve that draft.

View solution in original post

Highlighted
Level 4

Re: Editing Email (Online Version) After Sending

Thanks, will try that!