Dynamic footer snippet appears in both Default & Segment

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Level 2

Dynamic footer snippet appears in both Default & Segment

First, we use a custom double opt-out unsubscribe for our enewsletters. (We don't use the system unsubscribe.)

 

I've built a custom HTML template with two dynamic blocks: at the top and in the footer.

  • Prospects will see in the dynamic block 1, "Opt-in to get more timely tips like these." (segment built & associated for the non-subscribers)
    Screen Shot 2020-03-26 at 2.44.38 PM.jpg

     

  • Subscribers will not see dynamic block 1 but will see the custom opt-out in dynamic block 2. (segment default is associated with subscribers)
  • Prospects will not see the custom double opt-out in the footer.

Problem: Both the default (subscribers) & segment (non-subscribers) show the unsubscribe info.

Screen Shot 2020-03-26 at 2.45.16 PM.jpg

 

Help.

2 REPLIES 2
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Re: Dynamic footer snippet appears in both Default & Segment

Is your Snippet itself dynamic?

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Level 2

Re: Dynamic footer snippet appears in both Default & Segment

Yes. I've tested it multiple ways, but the unsubscribe snippet, which should only appear in the non-subscriber version, keeps appearing.

Screen Shot 2020-03-27 at 8.37.55 AM.pngScreen Shot 2020-03-27 at 8.37.46 AM.png