Duplicate Email Alerts

Duplicate Email Alerts

Hi,

I have a campaign that sends an email alert when someone fills out a form. However, I am receiving an alert when someone fills out a form and another alert two days later for the same lead.

One thing to note: the campaign adds the lead to an engagement program 2 days after they fill out the form. Could this be causing the duplicate alerts? If so, how do I fix it?

1 REPLY 1
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Level 10 - Community Moderator

Re: Duplicate Email Alerts

You must have an operational campaign somewhere else triggering on that second action (the delayed add to program).