Re: Does the Known Visitor functionality work on forms if the person never filled out a Marketo form, but exists in the database?

Emilia_Chioncel
Level 2

Does the Known Visitor functionality work on forms if the person never filled out a Marketo form, but exists in the database?

Hi everyone,

Hope you can help us figure this out--does the Known Visitor functionality work on forms if the person never filled out a Marketo form, but exists in the database? 

This is the only info I found on this in the Marketo Docs: Show Custom HTML Form for Known People - Marketo Docs - Product Documentation.

Sanford Whiteman‌ would be happy to know your opinion as well. 

Thank you, 

Emilia

Tags (1)
2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Does the Known Visitor functionality work on forms if the person never filled out a Marketo form, but exists in the database?

No need for them to have filled out a form. If they click a Marketo-tracked email, that works too.

Emilia_Chioncel
Level 2

Re: Does the Known Visitor functionality work on forms if the person never filled out a Marketo form, but exists in the database?

Great to learn, thanks so much for your quick response!

Emilia