Do tokens work in RTP campaigns?

Anonymous
Not applicable

Do tokens work in RTP campaigns?

If I add tokens to RTP campaigns, will they work? For example I'd like to create a campaign that says:

Welcome back [first name] [last name],
Here's a new webinar...

I have created a segment where first name and last name fields are not blank, but I don't know if this works in campaigns or not?
 
4 REPLIES 4
Anonymous
Not applicable

Re: Do tokens work in RTP campaigns?

Hi Paul,

We currently do not support using tokens in RTP campaigns, but it does sound like a great use case.

I'd recommend you to submit it as an idea here and I will make sure this request gets to our product team.

Thanks,

Yanir.

Re: Do tokens work in RTP campaigns?

Yanir, Is this still the case where RTP doesn't support Tokens?

Anonymous
Not applicable

Re: Do tokens work in RTP campaigns?

Unfortunately yes. You still cannot use tokens in RTP except for the company name.

You can use the token ${companyName} in the RTP campaign editor, which will display the visitor's organization name based on his/her IP.

David Myers​, can you please advise if this is somewhere in the roadmap?

see:

Re: Do tokens work in RTP campaigns?

You can now insert tokens into Web Campaigns! We currently Support Lead and Company tokens,

(Underneath Verdana)

Token in Web Campaign.png