SOLVED

Do Invite New User emails expire?

Go to solution
Highlighted
Level 2

Do Invite New User emails expire?

Does the Invite New User email/link expire if the user doesn't click on the link below to complete their registration? If so, how long do they have until it expires?

Welcome to Marketo! Click this link to set your password and begin.

{{LoginToMarketoLink}}

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 2

Re: Do Invite New User emails expire?

I just found out from a Marketo tech support engineer that it does expire after 3 days.

Jessica - When it does expire, I do the same thing. Delete and reinvite.

View solution in original post

4 REPLIES 4
Highlighted
Level 10 - Champion Alumni

Re: Do Invite New User emails expire?

Yes. It is either 3 days or 7 days. Forget exactly.

Managing Marketo Users - Marketo Docs - Product Docs

Highlighted
Level 7 - Champion

Re: Do Invite New User emails expire?

I thought it was 4 hours but maybe I am remember incorrectly.  Also, if the invitation has expired, I could never figure out how to resend the invite.  I deleted and then reinvited them.  If there is a better way, would love to know. 

Highlighted
Level 2

Re: Do Invite New User emails expire?

I just found out from a Marketo tech support engineer that it does expire after 3 days.

Jessica - When it does expire, I do the same thing. Delete and reinvite.

View solution in original post

Highlighted
Anonymous
Not applicable

Re: Do Invite New User emails expire?

You can also edit the URL expiration for the new user link / invite.  Go to Admin > Security > Login Settings and select "Edit URL Expiration" towards the top.  I set ours to expire after 10 days in case someone is on vacation, out sick, etc..