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Re: Do Invite New User emails expire?

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Noah_Lohr
Level 2

Do Invite New User emails expire?

Does the Invite New User email/link expire if the user doesn't click on the link below to complete their registration? If so, how long do they have until it expires?

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Noah_Lohr
Level 2

Re: Do Invite New User emails expire?

I just found out from a Marketo tech support engineer that it does expire after 3 days.

Jessica - When it does expire, I do the same thing. Delete and reinvite.

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Josh_Hill13
Level 10 - Champion Alumni

Re: Do Invite New User emails expire?

Yes. It is either 3 days or 7 days. Forget exactly.

Managing Marketo Users - Marketo Docs - Product Docs

Jessica_Kao3
Level 10 - Champion Alumni

Re: Do Invite New User emails expire?

I thought it was 4 hours but maybe I am remember incorrectly.  Also, if the invitation has expired, I could never figure out how to resend the invite.  I deleted and then reinvited them.  If there is a better way, would love to know. 

Noah_Lohr
Level 2

Re: Do Invite New User emails expire?

I just found out from a Marketo tech support engineer that it does expire after 3 days.

Jessica - When it does expire, I do the same thing. Delete and reinvite.

Anonymous
Not applicable

Re: Do Invite New User emails expire?

You can also edit the URL expiration for the new user link / invite.  Go to Admin > Security > Login Settings and select "Edit URL Expiration" towards the top.  I set ours to expire after 10 days in case someone is on vacation, out sick, etc..