Discrepancy in Program Performance Report numbers

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Anonymous
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Discrepancy in Program Performance Report numbers

I created a Program performance report for all the events tracking and noticed that the numbers under "Total Members" column do not match the actual members of the program.As in the report shows 45 number under Total Members column for a program named "XYZ" in the Program performance report but the total members of the program "XYZ" are 75.

I have gone through few threads where similar problem has been reported but have not been able to get to exact solution. Has anyone come through the same issue and has been able to solve it. Please share your inputs/thoughts.

5 REPLIES 5
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Re: Discrepancy in Program Performance Report numbers

Please check you do not have a filter set in the member tab.

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-Greg

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Anonymous
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Re: Discrepancy in Program Performance Report numbers

Thanks Gregoire!

I think my question caused some confusion so I have made the edits. The Total Members are coming incorrect in the Program Performance Report and not matching with the individual programs.

Hope the edited question explains the issue now

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Level 10 - Champion Alumni

Re: Discrepancy in Program Performance Report numbers

Issues:

  • Refresh the report
  • Did you delete records?
  • Did you constrain the PP report?
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Anonymous
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Re: Discrepancy in Program Performance Report numbers

  • Refresh the report : Done n number of times
  • Did you delete records? - No
  • Did you constrain the PP report? - No
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Re: Discrepancy in Program Performance Report numbers

What does the breakdown by member status give, 45 or 75? If you display the member list in the program, do you get 45 or 75?

In other term, is apparently the report or the program summary page right?

-Greg