Re: Disable Modul/Lightbox Form on Website

Monica_Koran
Level 3

Disable Modul/Lightbox Form on Website

I want to know if we can prevent a Marketo pop-up form on our website from popping up if lead is already in our database?

2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: Disable Modul/Lightbox Form on Website

Yes, and I think this was discussed in another thread very recently.

Enable Known Visitor HTML ("If Known Visitor, show Custom HTML" in Form Editor » Setup) and then have your KV HTML just contain a single hidden tag, like

<input type="hidden" name="knownVisitor" value="true">

Then, in a MktoForms2.whenReady listener, check to see if that hidden field exists in the <form>. If it currently exists, don't show the modal. Otherwise, initialize the modal. Note you can actually use any element, it doesn't have to be an <input>, just something identifiable and unique.

Monica_Koran
Level 3

Re: Disable Modul/Lightbox Form on Website

Thanks Sandford!