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Re: Deliverability question / gmail interpretation of from email

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Denise_Greenbe7
Level 3

Re: Deliverability question / gmail interpretation of from email

Hey Sandy,

Re: In fact Denise's client's domain has used all 10 of their allowed DNS

lookups because they included Marketo unnecessarily!

How are you seeing this? I only see one domain in the SPF/DKIM Admin setup

area.

Thanks,

Denise

On Thu, Jun 6, 2019 at 1:27 PM Sanford Whiteman <marketingnation@marketo.com>

SanfordWhiteman
Level 10 - Community Moderator

Re: Deliverability question / gmail interpretation of from email

Their published SPF TXT record:

"v=spf1 include:_spf.google.com include:spf.mandrillapp.com include:servers.mcsv.net include:mktomail.com include:stspg-customer.com include:amazonses.com include:mail.zendesk.com ip4:34.235.196.85 ~all"

When you chase all the includes it requires 10 DNS lookups, which is the absolute max # lookups for an SPF record to be valid.

If they removed the unnecessary mktomail.com then they'd have one more they could include without breaking the record.