Deleting a stream, 1 person in stream blocking the delete

Lucas_Metherall
Level 4

Deleting a stream, 1 person in stream blocking the delete

Hi all,

 

I have streams I want to delete. I have run a batch smart campaign to move people into an alternate stream. I ran a smart list to identify anyone in the stream, the smart list said 0 people. The dashboard view of the streams show 1 person in the stream.

 

WHO is this random lead in the stream that slipped through the smart campaign to remove ALL people in that stream, that a smart list can't see?

 

Support is working on it but have gone silent after a couple of days.

2 REPLIES 2
Megan_Crone
Level 2 - Champion

Re: Deleting a stream, 1 person in stream blocking the delete

I had something similar happen to me before and it was due to an anonymous lead being stuck in the stream. Marketo support had to help me remove it. Now I always add a filter for email address is NOT empty when adding leads to my streams. Not sure if this is the same issue 🙂

Lucas_Metherall
Level 4

Re: Deleting a stream, 1 person in stream blocking the delete

Hi Megan ,

 

Actually it was a hangover from when we changed our central account rules for deduplicating, from email+lead partition ID to just email.

It was a lead that existed in another partition that had to be moved over, to be moved from the stream. Very interesting.