Re: Deleting Emails from Cloned Program

Anonymous
Not applicable

Deleting Emails from Cloned Program

I have cloned a nurture program as I have a campaign for several different languages. I am not trying to delete the emails that are already there to add the different language email in. I have deleted it from the stream but I keep getting a message saying it's in use and cannot be deleted.

Can anybody help please?

Thanks 
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3 REPLIES 3
Anonymous
Not applicable

Re: Deleting Emails from Cloned Program

I am trying to delete the emails that are already there sorry. 
Dory_Viscoglio
Level 10

Re: Deleting Emails from Cloned Program

Hi Poonam, your emails are probably referenced in flow steps, which is preventing them from being deleted. You need to remove the references to these emails from smart campaigns, and then you should be able to delete/change out which email you're using.
Anonymous
Not applicable

Re: Deleting Emails from Cloned Program

Helpful and helped me with the exact same issue. Thank you!