Delete Leads in Marketo but not in SFDC

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Level 5

Delete Leads in Marketo but not in SFDC

Hello,

We are testing in sandbox deleting and updating leads to see how the sync is working after putting a flag in SFDC to hide leads. It was great until I went to delete the lead in Marketo and it then deleted in SFDC. We want the lead to stay in SFDC but delete from Marketo. Is there a way we can do this?

2 REPLIES 2
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Re: Delete Leads in Marketo but not in SFDC

Hi Tara, you can definitely do this. I am guessing you are deleting from lead database, but you should delete them through a list where you can add the flow step delete lead and set if you want to remove from CRM or not.

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Level 6 - Champion

Re: Delete Leads in Marketo but not in SFDC

You will need to work with a SFDC Admin to set a field that will not allow the contact to sync back to Marketo. For example, we have a "Deleted from Marketo" field that gets check-marked when we delete them from Marketo. Our SFDC admin set it up within Salesforce to stop anyone with that field check-marked from syncing to Marketo.