Custom fields in Facebook lead ads aren't available for mapping

Jo_Pitts1
Level 5

Custom fields in Facebook lead ads aren't available for mapping

Hi there.

There are a number of facebook lead ads running on a variety of pages for one of my clients.  The base config is correct in so far as I can see the pages, and I can see leads flowing in to the Marketo instance from the forms.

 

However, my issue is that a number of the custom fields in the Facebook lead ad forms aren't showing up in Marketo for mapping.  Has anyone come across this issue before and worked out how to resolve?

 

The field highlighted in RED below being the one of key interest right now.

Jo_Pitts1_0-1607650813534.png

Cheers

Jo

 

1 REPLY 1
Jo_Pitts1
Level 5

Re: Custom fields in Facebook lead ads aren't available for mapping

All,

just raising this back up the list to see if anyone has any insight on the issue here?

Cheers