SOLVED

Country L Field on Form - Can't Select United States

Go to solution
Anonymous
Not applicable

Country L Field on Form - Can't Select United States

I'm using a Marketo form with the field "Country (L)." It is a required field. When I try to select the United States and submit the form, I get a "This field is required" error. I am able to select all other countries, just not United States. Any ideas?
Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Dory_Viscoglio
Level 10

Re: Country L Field on Form - Can't Select United States

That's most likely your problem.. with a picklist, the first option isn't really an option. It's more like instructions of what someone should do. Prefill isn't a problem, but you need to have something before the first option, as shown below. 

0EM50000000ShBn.jpg

View solution in original post

6 REPLIES 6
Dory_Viscoglio
Level 10

Re: Country L Field on Form - Can't Select United States

Hi Susan, is United States an actual option, or is that the very first option that you replaced "Select" with?
Anonymous
Not applicable

Re: Country L Field on Form - Can't Select United States

United States is the first country in the list and it is also auto-populating in the form.
Dory_Viscoglio
Level 10

Re: Country L Field on Form - Can't Select United States

That's most likely your problem.. with a picklist, the first option isn't really an option. It's more like instructions of what someone should do. Prefill isn't a problem, but you need to have something before the first option, as shown below. 

0EM50000000ShBn.jpg
Anonymous
Not applicable

Re: Country L Field on Form - Can't Select United States

Thanks, Dory!
Nyota_Peek1
Level 2

Re: Country L Field on Form - Can't Select United States

Not sure if you are still experiencing this issue, but we are and we have a value before the first value, but upon submit Country field clears and we get the message "This field is required." even though the field has been populated.

SanfordWhiteman
Level 10 - Community Moderator

Re: Country L Field on Form - Can't Select United States

Link to your page?