I'm curious to get your input on a strange potential bug that I've come across in a Marketo environment. Earlier this week, in the process of identifying the cause of sync latency, I noticed quite a few "Sync Lead Updates to SFDC" activities with no apparent trigger. The details on those activities appear to show Marketo consistently re-syncing the Acquisition Date value to SFDC, across thousands of leads, yet the Acquisition Date remains the same each time (See Screenshot Below).
We put together the following test, in an attempt to verify the bug:
Has anyone experienced this issue, or any similar?
We have two theories:
This is weird indeed. Have you called support in?
On the second point, indeed you should change the field type in SFDC to datetime (in lead AND contact objects), since the docs says it should be a datetime, and see what happens.