Contacts imported before sync with database

Highlighted
Level 2

Contacts imported before sync with database

Hi there,

What will happen if I import a list of contacts before Marketo is sync with our DB but some of those contacts are already part of our DB ?

How the sync will occur ? Will Marketo create duplicate IDs? Will it sync the contacts that have been uploaded previously and keep their past activities ? What can happen?

Many thanks Marketo experts...

3 REPLIES 3
Highlighted
Level 10 - Community Moderator

Re: Contacts imported before sync with database

By "database" do you mean SFDC or Dynamics, using the native connector?

Highlighted
Level 2

Re: Contacts imported before sync with database

I mean SUGAR

Highlighted
Level 2

Re: Contacts imported before sync with database

Hi Sandford,

I go back to this thread : let's say we use SFDC, what is happening then ?

Thanks!