Contacts Who Haven't Opted In or Out

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Anonymous
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Contacts Who Haven't Opted In or Out

Hey all, we are still moving over to Marketo from a different platform-- so this is a set-up question.

In our previous system a subscription could be True, False or Blank.  Blank being not set.  Marketo seems to only allow True or False, so blanks by default imported as False.  Does anyone know a way around this?

I'm asking because we used to supress a list of people who were opted in, but didn't want a specific type of email.  Now, people who haven't updated their preferences, such as customers, cannot be emailed if we suppress that  list.

Any thoughts?

2 REPLIES 2
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Level 10 - Champion Alumni

Re: Contacts Who Haven't Opted In or Out

Can you be clearer? Is the current field boolean or is it a String?

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Anonymous
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Re: Contacts Who Haven't Opted In or Out

Sorry, Josh!

The current field is boolean.  However, I'm guessing I'll need to create new fields that are string with the options, Unsubscribed, Subscribed or Unknown.  Unknown meaning that they have not opted into or out of that list.

Thanks,

Kacyn