Confirmation Email

Yash
Level 2

Confirmation Email

For the landing pages built inside Marketo, we have tied an autoresponder email to it that gets triggered when the user fills out the form. For some reason I don't get an autoresponder for few of the pages but I do get it for few other pages(absolutely no change in the logic, kind of random experience). Not sure why but any help would be appreciated. Thanks

2 REPLIES 2
Oz_Platero
Level 5

Re: Confirmation Email

Hello @Yash ,

 

Could you post smart list configurations for each campaign?
We need more info to make a determination.  Example are there additional constraints and/or filters?  Is the right form in each campaign being referenced in the smart list, what do the smart campaign qualifications look like [once, every time,etc], etc.

 

Thank you

Chris_Morris1
Level 3

Re: Confirmation Email

Not sure without seeing more detail, but in the past, I've run into problems with programs not firing as expected as I had the program's qualification rules set to only allow a lead through once, or once per x number of days, rather than every time, which messed up my testing.