Conditional wait step

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Anonymous
Not applicable

Conditional wait step

I want to make the lead wait based on field value i a campaign. if the field value is "beginner", it has to to wait for 10 days.  if the field value is "intermediate", it has to to wait for 8 days. if the field value is "expert", it has to to wait for 6 days. and then it will send email. But i cannot find the "add choice" option for wait step in marketo smart campaign.  is there any solution or workaround for this? i have around 20 choices. Do i have to create 20 campaigns for this?

4 REPLIES 4
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Level 6 - Champion Alumni

Re: Conditional wait step

Unfortunately, that is not possible. If you have move than one choice that would fall under the same amount of days, you can group them.

Ex:

Choice 1 = 6 days

Choice 2 = 6 days

Choice 3 = 8 days

Choice 4 = 8 days

Choice 5 = 6 days

You could group it like this:

6 days

Choice 1

Choice 2

Choice 5

8 days

Choice 3

Choice 4

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Anonymous
Not applicable

Re: Conditional wait step

So,Do i have to create different campaign for different wait steps?

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Re: Conditional wait step

You can create a requested campaign.

Create one with a 1 hour and 1 day wait step. In the Flow Step, based on your condition, request either of the 2 campaigns.

More triggered campaigns will slow your system down, just FYI

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Level 6 - Champion Alumni

Re: Conditional wait step

Exactly - or like Stijn suggests, one main campaign that requests different campaigns with different wait steps.