I wanted to ask to see if anyone knows if the communication limit that is set up in the marketo system is also in place for the marketo plugin for Salesforce. We dont want our sales folks double touching any people that we are reaching out to via marketo. Can anyone provide input please?
The post below, written by Christine Tran has all the information you need. Specifically,
"Almost all emails, even operational emails are counted against communication limits. Here’s an idea in the community to exclude operational emails from communication limits. A couple notable exceptions: