Cloning emails does not recognize program

Mark_McGriff
Level 2

Cloning emails does not recognize program

Good Morning,

 

When I try to clone an email this morning, it will not recognize the program I want to clone too. 

 

Mark_McGriff_0-1616421744411.png

 

Any one else experience this? 

 

thanks, Mark

 

 

4 REPLIES 4
cslauson
Level 1

Re: Cloning emails does not recognize program

Yes, I'm seeing the same issue. Not sure how to fix it.

Mark_McGriff
Level 2

Re: Cloning emails does not recognize program

Thanks cslauson,

Perhaps it's a Marketo bug. I've submitted a support ticket to Marketo. Let's hope we hear something soon.

 

As a workaround I'm cloning to a program that does come up in the dropdown and then "moving" the email to the correct program. It's not great, but it works.

 

M~

 

 

Ryan_Brynteson
Level 1

Re: Cloning emails does not recognize program

I am experiencing the same issue!

Amy_Goldfine
Champion Moderator

Re: Cloning emails does not recognize program

Please submit a support ticket when you run into a bug. The only way Marketo can know of bugs is if enough people experience the same issue.