Re: Chris Court

Anonymous
Not applicable

Chris Court

One of our user accounts has been locked because he forgot his password and had too many unsuccessful login attempts. Resetting his password won't work because of the lock. Is there a way to unlock his account?
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2 REPLIES 2
John_Clark1
Level 10

Re: Chris Court

Hi Chris,

Give support a call and we'll be happy to help you with this.

Americas:
Hours: M-F, 6am to 6pm Pacific
Online: support.marketo.com
Email: support@marketo.com
Toll Free US: +1.877.270.6586
Direct: +1.650.376.2302

John

Rafael_Santoni1
Level 5

Re: Chris Court

Chris,

Your Marketo instance admin should be able to reset the user account on the admin interface.

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