Changing top level domain without breaking tracking?

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Changing top level domain without breaking tracking?

We are changing our top level domain (info.myoldcompany.com -> info.mynewcompany.com) and I am wondering if it is possible to do this without erasing our users cookies. From what I have been reading, all of our users will have to re-introduce themselves by clicking an email or filling out a form. Is there a way around this?

4 REPLIES 4
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Level 10 - Community Moderator

Re: Changing top level domain without breaking tracking?

Hi George,

Yes, it is possible to make this migration seamless, but you will need a developer with a real fluency in JavaScript, in-browser messaging concepts, and how Munchkin sessions work.

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Re: Changing top level domain without breaking tracking?

Ok, Great. Thanks Sanford.

Is there any documentation on how to do this?

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Level 10 - Community Moderator

Re: Changing top level domain without breaking tracking?

Only in my head and my code.

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Level 10 - Champion Alumni

Re: Changing top level domain without breaking tracking?

Just for clarity sake, what you're doing is changing your domain - not TLD.  TLD is anything to the right of the dot.  For example, com, net, gov, etc.