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Changing Marketing Program Owner?

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Anonymous
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Changing Marketing Program Owner?

Hi All!

I'm having trouble finding where I can manage marketing program owners. See below:

pastedImage_0.png

Most names that show up in the picklist are no longer users in Marketo (they have been deleted).

Do you know where I can manage these users? Any help is appreciated!

Thank you,

Sara

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Level 10 - Champion Alumni

Re: Changing Marketing Program Owner?

In this case, these are Tags.

Go to Admin > Tags > Program Owner > Edit Tag and change the picklist.

The challenge is that if you remove such people, their Tags become empty and you will have to go to All programs to update this. If you replace their names, then they may update across ALL programs where Name X became Name Y.

I am not a big fan of this Tag because of this issue, but it's a bit more reliable than the Marketo Created By, which disappears when you remove a User from Admin.

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Level 10 - Champion Alumni

Re: Changing Marketing Program Owner?

In this case, these are Tags.

Go to Admin > Tags > Program Owner > Edit Tag and change the picklist.

The challenge is that if you remove such people, their Tags become empty and you will have to go to All programs to update this. If you replace their names, then they may update across ALL programs where Name X became Name Y.

I am not a big fan of this Tag because of this issue, but it's a bit more reliable than the Marketo Created By, which disappears when you remove a User from Admin.

View solution in original post

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Anonymous
Not applicable

Re: Changing Marketing Program Owner?

Super helpful. Thank you Josh!