Ok our company domain is changing not our CNAMEs, those are staying the same. So looks like i will have to reactivate. we are going from www.company.com to www.newcompany.com. So all of our from emails will be changing too. email@example.com to firstname.lastname@example.org.
One more question. Do you know what information I need to put in the ticket to support to have them activate the DKIM? I was not here when the company first started using Marketo. Do you have any other information you think would be helpful in making our domain change? SOmething I may not have thought of?
Hi Will, can you create an alias with a different domain name. so when i go to enter a new domain alias, i would put the old domain in there? Old domain for landing pages = info.oldcompany.com, and the fallback page could be the new domain? I am a little confused on how that works.
That sounds just about right! You would want to put info.oldcompany.com as the new domain alias.
If someone tries to go to a page on info.oldcompany.com that does not exist, such as info.oldcompany.com/badpage.html, Marketo will redirect them to the fallback page. Common fallback pages that people use are a 404 page or your home page.
this is a related questions we are also changing our domain from www.enkata.com to www.uptick.com but i wanted to still have both cname options for landing pages as we will still have a product under the other company name
so we now have marketing.enkata.com and i want to add marketing.uptick.com
if i do this will i have a choice of which cname URL i want a landing page to use each time i create a new one.
or can we only have marketing.uptick.com be our LP URLs if we make that our master domain/cname in landing page settings? if this is true then why would you set up a second cname and how would you use it?