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Can you track link clicks if you disable tracking for email links for a click-to-call button?

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mphilippon
Level 1

Can you track link clicks if you disable tracking for email links for a click-to-call button?

Hi Marketo community,

 

We have set up an A/B test to test which call-to-action works best with our audience. One CTA is a click-to-call button. We're disabling the tracking for an email link so it works. But if we do this, will we not be able to see who clicks on an email later? I'm wondering if we won't be able to report anyone who clicks on an email and calls.

 

 

Michelle Philippon
Content Strategist at Budget Dumpster® Affordable dumpsters from a company you can trust. 

e. mphilippon@budgetdumpster.com   
w. BudgetDumpster.com
m. 330-317-4571
She/her
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SanfordWhiteman
Level 10 - Community Moderator

Re: Can you track link clicks if you disable tracking for email links for a click-to-call button?

Turning off tracking the the tel: doesn't turn off tracking for other links, but yes, it certainly turns off Clicked Link tracking for that link. (Frankly just as well, since mail scanners are clicking your links & polluting your stats already.)

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1 REPLY 1
SanfordWhiteman
Level 10 - Community Moderator

Re: Can you track link clicks if you disable tracking for email links for a click-to-call button?

Turning off tracking the the tel: doesn't turn off tracking for other links, but yes, it certainly turns off Clicked Link tracking for that link. (Frankly just as well, since mail scanners are clicking your links & polluting your stats already.)

View solution in original post