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Can you "CC" in an engagement program.

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Can you "CC" in an engagement program.

In an engagement, is there a way to have 2 names show up in "from field" an email?

Casey Muller
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Level 5

Re: Can you "CC" in an engagement program.

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Re: Can you "CC" in an engagement program.

Hi Casey,

Unfortunately within Marketo there is no way to CC or BCC other email recipients.

Some suggestions can be found here: Marketo Nation

Thanks

Floyd

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Level 10 - Community Moderator

Re: Can you "CC" in an engagement program.

No.

While the original SMTP standard does support multiple From: addresses, no modern mail client will send to 2 addresses in a reply.

You can (and should) create a list alias if you want replies to be distributed to multiple people. This gets handled on your mail server.

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Level 5

Re: Can you "CC" in an engagement program.

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Re: Can you "CC" in an engagement program.

Exactly a month later from my reply and now we have a CC option.

Floyd

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Re: Can you "CC" in an engagement program.

Yes!

This is great!

Casey Muller
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Re: Can you "CC" in an engagement program.

Also regarding BCC: BCC Options

But the BCC option should mostly be used if you are looking to keep every email for auditing purposes and I think you can only specify one email address globally

Thanks

Floyd

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Level 10 - Community Moderator

Re: Can you "CC" in an engagement program.

This particular question actually says "From" however, not To/CC.

Meanwhile, if you do use this new CC option, say g'bye to Open and Click tracking for good (the latter was already on its last legs, of course).