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Can we continue with same marketo community account in next organization?

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Sant_Singh_Rath
Level 7

Can we continue with same marketo community account in next organization?

Hi There,

If someone has changed his job and wants to continue with same marketo community account, how we can do that? Is there any way?

Thanks,
Sant

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Devraj_Grewal
Level 10

Re: Can we continue with same marketo community account in next organization?

Sant,

Here is a post from Janet about the process required: Changed Jobs?

View solution in original post

15 REPLIES 15
Gerard_Donnell4
Level 10

Re: Can we continue with same marketo community account in next organization?

Hi Sant Singh Rathaur​,

I have done just that. I created an account with my generic gmail and then asked Janet Dulsky​ (I think it was) to help join them together.

Sant_Singh_Rath
Level 7

Re: Can we continue with same marketo community account in next organization?

Thanks Gerard Donnelly! When you are saying generic email do you mean personal email address?

Gerard_Donnell4
Level 10

Re: Can we continue with same marketo community account in next organization?

Hi, Yes I mean just your personal email address.

Anne_Angele1
Level 4

Re: Can we continue with same marketo community account in next organization?

Support can connect your old account to a new one. Just make sure you don't use your new account for anything until it's connected or you can end up losing history, points, etc.

Sant_Singh_Rath
Level 7

Re: Can we continue with same marketo community account in next organization?

Thanks Anne!

Devraj_Grewal
Level 10

Re: Can we continue with same marketo community account in next organization?

Sant,

Here is a post from Janet about the process required: Changed Jobs?

View solution in original post

Sant_Singh_Rath
Level 7

Re: Can we continue with same marketo community account in next organization?

Thanks Devraj.. It's really helpful.

Janet_Dulsky
Marketo Employee

Re: Can we continue with same marketo community account in next organization?

Sant Singh Rathaur​, this Changed Jobs document gives you all the information you need about swapping your old Community profile to a new one if you change jobs. Simply email MarketoCares@Marketo.com your old email and your new email and they will do the swap for you. It's important to note that any content you created on your new profile will be overwritten by the content in your old profile.

Thank you.

Janet

Sant_Singh_Rath
Level 7

Re: Can we continue with same marketo community account in next organization?

Thanks Janet Dulsky​. This is really helpful.