Can't send sample emails. Update problems?

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Anonymous
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Can't send sample emails. Update problems?

Wondering if anybody else has been having issues this week sending out sample emails. We've been having issues since Tuesday as far as we can tell, and it seems to coincide with the recent update. Does anybody know what's going on?

Thanks!

2 REPLIES 2
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Level 10 - Champion Alumni

Re: Can't send sample emails. Update problems?

Did you ask Support?

I usually have issues when the email itself is broken, however, I have had problems when the SMTP is routed incorrectly.

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Anonymous
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Re: Can't send sample emails. Update problems?

Not a Marketo problem. The problem is on our end due to some security upgrades/changes our IT dept. made. Found this out via Marketo support.