Hi everyone -
I did this yesterday so it's really odd that it's not working today.
I am doing an email blast with AB testing for the subject line. However, when I created a smart campaign and the trigger is "clicks link in email" for tracking and applying a SFDC campaign, I cannot find the email at all in the drop menu for the trigger. The email is approved and everything.
It sounds like you have created an email for a AB test program.
The email used here will not show up in a smart campaign under a program as "Email"
Instead, it will follow the AB test program name "." the test. So -
Hi Peter -
I've been doing that and it still won't show up. This is happening to now more than one program using A/B
I think I might have some sort of glitch and will have to contact support
I found the solution after I posted this!
Create the program, set the AB test, smart list etc and approve the email program. After you approve, you can create a smart campaign and the email will be available
This is happening for us as well. We approved the email program (which contains an A/B test) and yet the name of the program/email still is not a value in the smart list "clicks link in email" trigger.