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Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

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Anonymous
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‎02-21-2013 07:27 AM
‎02-21-2013 07:27 AM

Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

Trying to figure out what email platforms and devices our subscribers are using. (ie desktop vs tablet vs mobile) (ie outlook vs thunderbird vs gmail)
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Anonymous
Not applicable
‎02-21-2013 08:24 AM
‎02-21-2013 08:24 AM

Re: Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

No, its not a feature native to Marketo. You can try appending your links with tracking parameters and utilizing google analytics to drilldown in the audience coming via email by browser/device. Also return path has a campaign monitor tool that tracks device/browser. Hope it helps.

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Anonymous
Not applicable
‎02-21-2013 08:00 AM
‎02-21-2013 08:00 AM

Re: Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

I would love to know this too!
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Anonymous
Not applicable
‎02-21-2013 08:24 AM
‎02-21-2013 08:24 AM

Re: Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

No, its not a feature native to Marketo. You can try appending your links with tracking parameters and utilizing google analytics to drilldown in the audience coming via email by browser/device. Also return path has a campaign monitor tool that tracks device/browser. Hope it helps.

View solution in original post

64
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Anonymous
Not applicable
‎02-21-2013 08:29 AM
‎02-21-2013 08:29 AM

Re: Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

I do wish Marketo would start offering through the software. Maybe somone in Marketo will see this and add it in...
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Anonymous
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‎02-21-2013 08:42 AM
‎02-21-2013 08:42 AM

Re: Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

Russel - maybe log this as an idea and we can all like it? Try and get as many as possible.

Tyler's way sounds good but a bit to technical for me 🙂
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Anonymous
Not applicable
‎02-21-2013 08:54 AM
‎02-21-2013 08:54 AM

Re: Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

I posted in ne ideas.
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Anonymous
Not applicable
‎05-28-2014 11:50 AM
‎05-28-2014 11:50 AM

Re: Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

This was over a year ago so I'm hoping there's been progress. I'd love to find a report on this too. Any luck in 2014?
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