Can I use Acquisition Date token in Wait Step?

Level 2

Can I use Acquisition Date token in Wait Step?

Hi All,

I would like to create a wait step that makes the lead wait 10 days from their Acquisition Date. I tried to use the {{lead.Acquisition Date}} plus 10 days token in the wait step but it did not work. Any suggestions?

Thanks,
Will

Screen Shot 2018-01-04 at 7.22.57 PM.png

6 REPLIES 6
Level 7 - Champion

Re: Can I use Acquisition Date token in Wait Step?

what's your trigger for this campaign? Presumably lead acquisition is roughly the same as lead created, so why not just wait 10 days? or am I missing something?

Level 2

Re: Can I use Acquisition Date token in Wait Step?

We are using a list that already exists and each person has a different acquisition date.

Level 7 - Champion

Re: Can I use Acquisition Date token in Wait Step?

I don't think you can wait based on the acquisition date -- however you can create another date field, have the acquisition date populate to it with a basic 'change data value' trigger, then have a wait step based off that:

Screenshot 2018-01-05 08.40.00.png

Level 2

Re: Can I use Acquisition Date token in Wait Step?

I just tried to do a change data value and used the {{lead.Acquisition Date}} token in the date field. It didn't do anything. Is there another way to change the data value?

Level 7 - Champion

Re: Can I use Acquisition Date token in Wait Step?

Ah, yes - seems to be the same issue that the wait step won't filter on that as well. You said you had a list to upload of acquisition dates, right? Might I suggest adding a second column that will also put that date in the custom date field you created? That would accomplish the same thing.

Level 2

Re: Can I use Acquisition Date token in Wait Step?

I think that may be what we do. I'll let you know how it works out. Thank you for your help on this!