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Becoming a member of a program

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Becoming a member of a program

Hello,

I just had the strangest thing happen.

We have a Program that has all these members that were not part of the email send and I'm not sure how they could have made it in.

Does anyone have any thoughts on how that could happen?

I checked the smart lists and I dont see how they could have gotten in.

thank you-

Michael

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Re: Becoming a member of a program

Hi Michael, pick someone who was added to the program who you think shouldn't have been, then look in their activity log. You should be able to figure out their action or your smart campaign that added them.

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Level 6 - Champion

Re: Becoming a member of a program

Hard to tell without having some more info but could they have been added from SFDC?

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Re: Becoming a member of a program

Chris,

Yes, it looks like they may have been added that way.

Michael

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Re: Becoming a member of a program

Dory,

Thank you- I will take your suggestion and chase it down. It looks like they were added via a SFDC campaign, but now I'm curious as to why/how they made it in the wrong campaign.

Thank you again for the "activity log" suggestion, that will be helpful.

Michael

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Level 6 - Champion

Re: Becoming a member of a program

Glad to hear that you figured it out! Please mark this question as answered.

Best,

Chris

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Re: Becoming a member of a program

Hi Michael, pick someone who was added to the program who you think shouldn't have been, then look in their activity log. You should be able to figure out their action or your smart campaign that added them.

View solution in original post