Bad day: when Marketo silently mangled templates and pages

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Anonymous
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Bad day: when Marketo silently mangled templates and pages

In the words of Jackie Chan Adventures "bad day, bad day, bad day!"

Surely, there are many of us who work with templates simply copy/paste externally created code into the Marketo editor, and put our faith in the "approve and close" function to do a proper code inspection, report any and all issues, and then, if it's all good, close the tab/window. Well, I experienced the dreaded "silent failure" today.

Try this HTML template, for example, to create a "guided template". [ marketo-hates-raiased-mc.html · GitHub  ]

Marketo's editor will happily save and close. Re-open it for editing. Did you lose all the data after the second "Food"? I totally did

I was left with only a portion of my template. The rest was amputated. [ marketo-ate-my-work.html · GitHub  ]

We're paying good money for this database system. It shouldn't mangle the data. This error ruined a good number of pages that were updated in a long batch, manually performed.

Fix it, please, by processing it properly.

Originally written at, and requesting vote-ups:

2 REPLIES 2
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Re: Bad day: when Marketo silently mangled templates and pages

It is this character that is causing issues:

http://www.fileformat.info/info/unicode/char/1f16a/browsertest.htm

It's not supported in most fonts, but we'll look into what's happening.

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Anonymous
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Re: Bad day: when Marketo silently mangled templates and pages

It is indeed that character.

My use case for it is that I'd add a font to enable displaying that character.

When it is raw, it ends up doing magical things to Marketo. Σ(・ิ¬・ิ)