Anyone else having issue with email delays?

Anonymous
Not applicable

Anyone else having issue with email delays?

I scheduled two relatively small batch campaigns (3000 and 13,000) for 2pm today and at 4pm they are still executing. A third campaign scheduled by a co-worker for only a few hundred took approximately an hour to complete. We've noticed similar delays recently. Is anyone else having issues with massive delays in send times?
Tags (1)
4 REPLIES 4
Josh_Hill13
Level 10 - Champion Alumni

Re: Anyone else having issue with email delays?

check your campaign queue. What else is going on?
Anonymous
Not applicable

Re: Anyone else having issue with email delays?

For some reason the campaigns are still showing as being in the queue, however when we looked further there is evidence that the emails have actually gone out. 
Anonymous
Not applicable

Re: Anyone else having issue with email delays?

Hi Kathleen,

Did you ever resolve this issue?  We are experiencing VERY long delays and it's getting progressively worse.  2 emails took 12+ hours yesterday, not at all helpful when executing time sensitive campaigns.

Thanks!

Chris_Saporito
Level 9

Re: Anyone else having issue with email delays?

How large are the campaigns you are sending? Larger campaigns, especially ones with complicated smart lists, can take a while to qualify all of the leads for that campaign and then to execute the flow.