We have set-up partitions and we have asked the implementation of custom dedup in order to be able to have duplicates between our partitions. However in a given partition we want to be able to deduplicate our leads. Example:
We have a contact email@example.com in partition A:
Concerning Marketo form, our need is the following:
We have a workspace A related to partition A.
Do you know how we should set it up because currently the custom dedupe implemented works between our partitions but not in a given partition as contacts are duplicated.
Do you have any ideas?
Not sure to understand completly the question as we have asked Marketo to set-up the custom dedup so to be able to create duplicates between partition (so maybe the "email address" only but not sure). That may the piece we are missing as we may have asked more but a bit in doubt on how to do so.
That sounds like a good idea. Normally email address would be the default singly dupe key (except for your CRM sync which is generally based on the CRM Id).
When you define a custom dupe key, there's two important things
So it would indeed be a good idea to verify what exactly was set up and whether it is what you intended.