Alias email address in distribution list

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Alias email address in distribution list

Hi Guys,

we would like to add an email address that sends all wmployes emails to one f our newsetter distibution list.

does anyone knows what happens when someone from the employees unsubscribes the email? does it mead that the email address will unsubscribe itself? i mean all  employee's email will be unsubscribed as well?

Thanks!

3 REPLIES 3
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Level 10 - Community Moderator

Re: Alias email address in distribution list

Marketo has no way of distinguishing one list member from another.

So yes, the list email address and thus all list members would be unsubscribed -- but only for emails that are sent explicitly to the list alias. Individual addresses, if those are also leads in your database, would not be affected.

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Level 10 - Champion Alumni

Re: Alias email address in distribution list

Generally, avoid such internal newsletters sent from Marketo. There are some threads on this and whenever I've encountered this scenario, employee information becomes problematic due to privacy rules, seed list needs, etc.. And the unsubscribe problem....should employees be allowed to unsubscribe from internal email?

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Level 10 - Community Moderator

Re: Alias email address in distribution list

True, but the same issue applies if distribution lists are merely used for QA/auditing as opposed to internal corporate communications. What's really necessary is our Holy Grail of non-unsubscribe-able, always-on lists. Then we can worry about the privacy implications as needed.