Adding choices to "Change Program Status"

Highlighted
Anonymous
Not applicable

Adding choices to "Change Program Status"

I am building a pretty intense program and was wondering if you add multiple choices to "Change Program Status" do they override each other? 

Example: 
Program statues are: Sent email 1, Open email 1, Clicked email 1, Converted from email 1 

Add choices would be 
choice 1: if Sent email 1, change program status to Sent email 1
choice 2: if Opened email 1, change program status to Opened email 1
choice 3: if Clicked email 1, change program status to Clicked email 1
choice 4: if converted from email 1, change program status to converted from email 1

The only way you can get to choice 4 is by completing the previous 3 steps. 

My question is will the flow stop after choice 1 is completed or will it update/override the previous status with the next choice. i.e if a customer clicks in email 1 will their status be Sent email 1 or Clicked email 1?

Tags (1)
3 REPLIES 3
Highlighted
Anonymous
Not applicable

Re: Adding choices to "Change Program Status"

Found the answer in the lower right coner.

 0EM50000000Rl6S.jpg

Highlighted
Level 10 - Champion Alumni

Re: Adding choices to "Change Program Status"

Most of the time I setup progression statuses as separate campaign flows as they should only change on a single action.

You cannot go back on Statuses (most of the time), so do keep that in mind.
Highlighted

Re: Adding choices to "Change Program Status"

On the off-chance that you do need to go back to an old program status, I found a helpful cheat the other day:  Reverting to an old program status, although this is not for everyday use in flows.