What is the best way to add new leads to already running nurture campaign? I want to be sure they receive the first email in the campaign even though other leads are already on email 5.
Hi Kristi, if you have this built as an engagement program, adding people to the engagement program will put them into the sends, starting at the first email. If you have it built as a drip smart campaign, running the smart campaign with appropriate criteria so that they are eligible for it will cause them to receive the first email and then they will go through the flow. One important thing with a drip campaign, you want to make sure that someone can only flow through 1x (in the schedule tab) to ensure that people who are currently in the flow don't get added to the flow again.