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Sending a Post Birthday Message

Brian_Law_MKTO
Marketo Employee
Marketo Employee

Here is how you can send a post-birthday messages to a person. The following example uses the Date of Birth field which is automatically created when a new Marketo instance is created. It is automatically mapped to the SFDC Contact Birthdate field when Marketo is integrated with SFDC. The field type is “date.”

 

 

You have to set up two smart campaigns since the lead token, {{lead.Date of Birth}}, can only be used in a trigger campaign.

 

 

Step 1. Create a batch campaign with campaign is requested in the Smart List

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Step 2.  Configure Wait Step in the Flow

  • Add token {{lead.Date of Birth}}. Remember a token can only be used in a trigger campaign. Choosing "Plus" will make the wait step end after the date in the token. Choosing "Minus" will make the wait step end before the date in the token.
  • Remember to click "Use next anniversary date"
  • Set time for when you want the wait step to end. This will be the time the email will be sent out.

 

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Step 3. Add Send Email to Flow

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Step 4. Activate

 

 

Step 5. Next create a batch campaign with a request campaign in the flow step.

 

 

Step 6. Set Smart List

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Step 7.Request the first campaign in the Flow

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Step 8. Run the campaign

 

 

Instructions to send a birthday message.

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3 Comments
Rasmus_Bidstru1
Level 4

If I run "Step 8. Run the campaign" each day because we are continuously getting new members.. will people then be hit multiple times, or only one time?

Joe_Reitz
Level 10 - Champion Alumni

Like Brian mentioned at the end, just set the qualification rules so the lead can only flow through the campaign once or once every 364 days. That'll ensure you don't double-down on reminding them that they're getting old.

Rasmus_Bidstru1
Level 4

Good idea 🙂

Is there anyway I can test this feature without waiting 1 year to see if the mail comes on my birthday?