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Questions about training, private delivery, and certification - Marketo For additional questions about our training programs please email mktunivt@adobe.com For questions about Private Delivery options please reach out to education-services@marketo.com For certification program questions not including technical support please email mktcertf@adobe.com. Please note: Marketo University and Marketo Certification support is available from 7AM-7PM Eastern time Monday-Friday except on U.S. Holidays. Responses are handled as quickly as possible but may take up to 48 business hours. Questions about the certification platform - Kryterion If you need help with any of the following certification subjects: WebAssessor Technical Support Sentinel Installation Biometric Enrollment/Verification Test launch process Please reach out to Kryterion directly at 800-403-6199 or via email at olpsupport@kryteriononline.com. Kryterion support is available by phone from Monday 9AM to Saturday 7AM MST, and via email 24 hours a day. Back to the Get Help page