Get Help - Other Options

Get Help - Other Options

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Questions about training, private delivery, and certification - Marketo

For additional questions about our training programs please email mktunivt@adobe.com

For questions about Private Delivery options please reach out to education-services@marketo.com

For certification program questions not including technical support please email mktcertf@adobe.com.

Please note: Marketo University and Marketo Certification support is available from 7AM-7PM Eastern time Monday-Friday except on U.S. Holidays. Responses are handled as quickly as possible but may take up to 48 business hours.

Questions about the certification platform - Kryterion

If you need help with any of the following certification subjects:

  • WebAssessor Technical Support
  • Sentinel Installation
  • Biometric Enrollment/Verification
  • Test launch process

Please reach out to Kryterion directly at 800-403-6199 or via email at olpsupport@kryteriononline.com.

Kryterion support is available by phone from Monday 9AM to Saturday 7AM MST, and via email 24 hours a day.

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