Get Help - Certification Purchasing

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What do I do if I am having problems processing my credit card payment on Webassessor?

Please contact our test delivery partner directly to get your payment issue resolved quickly. You can contact Kryterion by phone at: 800-403-6199 or email

Do you provide discounts for Marketo exams?

We do not provide regular discounts, but we do provide special pricing at Summit for the MCE test.

How can I get a receipt for my exam purchase on Webassessor?

You can log into your WebAssessor account and generate a receipt yourself. Marketo does not have access to any of your financial information in WebAssessor. Once logged in scroll down and you should see a button that says Generate Receipts.

I have a Voucher code to take my exam, but Webassessor is rejecting it.

Voucher codes all have expiration dates. If the voucher is from a Marketo sales order for an entitlement, that order would have included the expiration date. If you have any additional questions about your voucher, please reach out to

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