Smart Campaign results display Skipped [Lead Score] No change for score value supplied in campaign

Issue

Issue Description
Smart Campaign results display "Skipped [Lead Score] No change for score value supplied in campaign". However, there is no reference of the field Lead Score in a Change Score flow step.

 

 


Solution

Issue Resolution
The Lead Score refers to Person Score, corresponding the terminology update in https://docs.marketo.com/display/public/DOCS/Updates+to+Marketo+Terminology

The message "Skipped [Lead Score] No change for score value supplied in campaign" is returned for leads that were processed through a 'Change Score' flow steps on the 'Person Score' field which does not have a value.