Salesforce Standard Fields Ignored by the Sync

Issue

By design, there are several fields that are ignored by the sync during the integration with SFDC. These fields cannot be mapped to a Marketo field. 

 


Solution

If you want one of these fields synced to Marketo, you will want to create a custom SFDC field to map to Marketo, then put a process in place for SFDC to populate the standard field data into the custom field.

 

System fields ignored for all objects:

  • 'CreatedById'
  • 'LastActivityDate'
  • 'LastModifiedDate'
  • 'LastModifiedById'
  • 'MasterRecordId'
  • 'SystemModstamp'

 

Account:

  • 'Fax'
  • 'Ownership'
  • 'Rating'
  • 'ShippingCity'
  • 'ShippingCountry'
  • 'ShippingPostalCode'
  • 'ShippingState',
  • 'ShippingStreet'
  • 'TickerSymbol'

 

Contact:

  • 'Name'
  • 'AssistantName'
  • 'AssistantPhone'
  • 'HomePhone'
  • 'LastCURequestDate'
  • 'LastCUUpdateDate'
  • 'MailingCity'
  • 'MailingCountry'
  • 'MailingPostalCode'
  • 'MailingState'
  • 'MailingStreet'
  • 'OtherCity'
  • 'OtherCountry'
  • 'OtherPhone'
  • 'OtherPostalCode'
  • 'OtherState'
  • 'OtherStreet'
  • 'ReportsTo'

 

User:

  • 'Name'
  • 'Department'
  • 'Alias'
  • 'CallCenterId'
  • 'City'
  • 'CompanyName'
  • 'ContactId'
  • 'Country'
  • 'Division'
  • 'EmailEncodingKey'
  • 'EmployeeNumber'
  • 'Extension'
  • 'ForecastEnabled'
  • 'LanguageLocaleKey'
  • 'LastLoginDate'
  • 'LocaleSidKey'
  • 'OfflineTrialExpirationDate'
  • 'OfflinePdaTrialExpirationDate'
  • 'PostalCode'
  • 'ProfileId'
  • 'ReceivesAdminInfoEmails'
  • 'ReceivesInfoEmails'
  • 'State'
  • 'Street'
  • 'TimeZoneSidKey'
  • 'UserPermissionsAvantgoUser'
  • 'UserPermissionsMarketingUser'
  • 'UserPermissionsOfflineUser'
  • 'UserPermissionsCallCenterAutoLogin'
  • 'UserRoleId'
  • 'Username'

 

Lead:

  • 'Name'
  • 'IsUnreadByOwner'

 

Campaign - None

 

Opportunity - None

 

 

 


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