NOTE: Due to code freeze periods the dates below have been pushed back and are tentative targets only.
**Instructions & FAQs are attached at the bottom of this article**
As part of the continued investment in our Microsoft partnership, the native Marketo Engage / Dynamics integration is being upgraded to a more robust and stable connection that will better support future upgrades and releases. Please share this information with your Dynamics CRM team as this will require minimal effort within your Dynamics instance.
The Marketo Engage and Microsoft Dynamics teams are encouraging all customers to proactively adopt Web (REST) API in preparation for the forthcoming scenario where SOAP API is no longer supported. The required actions should only take 5-10 minutes by your Dynamics admin and present no loss of data with your existing sync. This is a critical step to ensure your Web API connector activation can be completed.
The following outlines the key milestones of this upgrade:
We appreciate your attention to this upgrade in advance as we lay the groundwork for a more stable, reliable, and functional integration. If you have code freeze or black-out periods between January and March, please open a support case so we may work with you to schedule a specific activation week, or address any concerns not covered in the FAQ.