Marketo Engage Status Page Migration

As of November 30, 2019, all the familiar content on the Marketo Engage Status Pagehas been migrated and is now available on the Adobe Status Page .This move allows us to leverage Adobe’s more robust and efficient monitoring platform for not only the standard alerts and scheduled maintenance, but also hotly-requested functionality including pod-specific status updates and proactive notifications!

 

Timeline

October 31, 2019: The functionality to subscribe to notifications at the solution and pod level released on the Adobe Status Page. Customers may begin exploring and subscribing to various notifications.

 

November 30, 2019: Marketo Status Page was deprecated and a redirect to Adobe Status Page was put in place. Moving forward, please refer to this article for up-to-date System Uptime and Deliverability Scores.

 

January 8, 2020: To better prepare you for upcoming changes and scheduled maintenance, we have increased the previous two-day ‘lead time’ of these notifications based on impact. Service Maintenance 30-day lead notifications are now available on Web/Mobile/Tablet surfaces and via Email notifications.

 

 

Opt-In to Adobe Status Page Subscriptions

For step-by-step instructions on how to opt-in to Adobe Status notifications, please refer to this article: Subscribe to Adobe Status Notifications 

 

Common Questions

  • How do I see previous issues or maintenance?

1. Go to: https://status.adobe.com/
2. Click "Experience Cloud" 
3. Click "Adobe Marketo Engage"
4. Select the appropriate Service 
5. Click the dots on the date line to view the details of what occurred on that day
  • What do the colors mean on the Status page?

1. Blue is for maintenance
2. Red is for a major issue
3. Orange is for a minor issue