Warn users of GoToWebinar access token expiration

Warn users of GoToWebinar access token expiration

Currently, the GoToWebinar access token expires after 365 days.  However, it does not give you any warning that the token has expired.  This happened in the middle of a customer webinar series so customers were not able to register.  

It would be great if you could either 1) make it so the token doesn't expire, or 2) provide a warning to users that the token will/has expired.  Even some wording in the tokens area that indicates it has experied would be helpful.  Currently it just says API 403 error.  
2 Comments
Anonymous
Not applicable
Hi Gina,

This is a GTW expiration, not a Marketo expiration.  I think your suggestion is good, but we have no visibility into the expiration on the Marketo side.  I would encourage you to contact GTW and provide them with your suggestion.

Cheryl
Community Manager
Status changed to: Open Ideas