Support for Outlook add-in for Outlook 2013

Support for Outlook add-in for Outlook 2013

Currently, the Outlook plugin is supported for the 2003 thru 2010 Outlook platforms. Can you please add the 2013 edition of Outllok to the supported editions?
35 Comments
Anonymous
Not applicable
Is there any update? This is affecting our decision to buying additional seats.
Anonymous
Not applicable
Im waiting impatiently fom Marketo to fix this.
Anonymous
Not applicable
This is affecting our users tremendously as we just moved to Office 365, which gives us Outlook 2013 now for our Office licenses...rolling back to Outlook 2010 is not a solution, nor is it even possible for us.
Benjamin_Lillie
Level 2
Starting to get questions from my sales team on using Outlook 2013 with Marketo. Would be good to get this added in soon!
Anonymous
Not applicable
We are Dynamics users that just upgraded to Outlook 2013. Unlike SFDC users we do not have the backup option of sending published emails directly from a lead or contact via the Sales Insight module. I'm going to plagiarize was Patrick C. said in July. WE. NEED. THIS...NOW!
Dan_Stevens_
Level 10 - Champion Alumni
According to this PDF, this functionality exists for Dynamics users (which it does not). And according to a Marketo representative, this is not high priority for them to implement. Which is a shame since we were told - when we were evaluating Marketo - that they are stepping up their support for Dynamics customers. Very frustrating.

http://docs.cdn.marketo.com/Marketo-Sales-Insight-with-MS-Dynamics-CRM.pdf - which states:

Empower sales with easy-to-use campaign tools
Marketo provides true sales and marketing alignment, giving sales reps the ability to send personalized emails and add prospects to designated marketing campaigns.

Insight to Action
Sell smarter using Marketo email and Smart Campaigns:
  • Send individual marketing emails or personal campaigns to multiple recipients
  • Use best practice email templates or start from scratch
  • Add prospects to lead nurturing flows and other campaigns
Dan_Stevens_
Level 10 - Champion Alumni
Sorry for the formatting if the last post - apparently all formatting and paragraphs are removed when posting from an iOS device. I have now edited/fixed this (via my desktop PC).
Kimi_Heskett1
Level 9 - Champion Alumni
Any update on this? It's a bummer to see our seats go unused as the sales team upgrades to 2013.
Anonymous
Not applicable
We just provisioned two new sales persons with laptops that have Outlook 2013.  This means that I will not be able to support the automation that that team depends on to these new hires and anyone on the team that gets a new laptop.  This is critical and without it, I will need to find another solution that can support tracking sales emails from Outlook 2013.
Anonymous
Not applicable
We need it too. All new laptops going forward have Outlook 2013, so this is a problem for new members of the sales team to not have this capability.