Segment Subject Lines

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Segment Subject Lines

We send emails on behalf of 300+ agents, we created custom tokens to dynamically populate their agent signature rather than creating and monitoring individual signatures per email campaign.

Just as we segment different pieces of our database, it would be nice to have the ability to also segment the subject line, from name and reply-to. Example below

Segment 1

From: Agent Name

Reply-to: Agent email address
Agent signature: default

Segment 2

From: Oahu Client Services

Reply-to: Online team bucket email
Agent signature: Oahu Client Services

Segment 3

From: Maui Client Services

Reply-to: Online team bucket email
Agent signature: Maui Client Services

2 Comments

This is possible already! In the right-hand pane in the Email Editor, right-click "From Name" "Reply-to" "Subject" or "From Email" and then click "Segment By" and choose your segment. Then in the tree below, change your values for each segment.

Community Manager
Status changed to: Already have it